Reach our support team by email. We typically respond within a few hours during business hours — Saturday through Thursday, 9:00 AM to 8:00 PM Bangladesh Standard Time.
Email connects you directly to the same support team — for instant answers, use the chat bubble in the corner of any page.
For detailed inquiries, document submissions, contract requests, or anything that requires a written record.
[email protected]
For security issues: [email protected]
Response time: Within 24 business hours.
Send EmailMany questions are answered immediately in our documentation. Check these resources before reaching out — you may find your answer faster.
Common questions about accounts, integrations, payments, and billing — answered in plain language.
Browse FAQCompare all plans side by side. From the free Starter plan to the White Label reseller tier.
View PricingComplete REST API reference, authentication guide, webhook documentation, and SDK examples.
Open DocsHow BDGate protects your data, your merchants, and your payments — JWT, SSL, rate limiting, and more.
Learn MoreSign up in minutes. Accept bKash, Nagad, Rocket, and 5 more MFS providers immediately after approval. No transaction fees on any plan.