Reach our support team by phone, WhatsApp, or email. We typically respond within a few hours during business hours — Saturday through Thursday, 9:00 AM to 8:00 PM Bangladesh Standard Time.
Every channel connects you to the same support team — pick whichever suits your query best.
Call us directly for urgent issues that need immediate attention. Our support team answers in both Bangla and English.
+880-9617-179060
Hours: Saturday–Thursday, 9:00 AM–8:00 PM (Bangladesh Standard Time)
Call NowWhatsApp is the fastest way to reach us for most questions — account setup, integration help, billing, or general queries.
+8801719570794
Response time: Usually within 1–2 hours during business hours.
Chat on WhatsAppFor detailed inquiries, document submissions, contract requests, or anything that requires a written record.
support@bdgate.net
For security issues: security@bdgate.net
Response time: Within 24 business hours.
Send EmailWe operate from three offices — two in Bangladesh and one in Kuala Lumpur serving our Southeast Asian operations and diaspora merchants.
Many questions are answered immediately in our documentation. Check these resources before reaching out — you may find your answer faster.
Common questions about accounts, integrations, payments, and billing — answered in plain language.
Browse FAQCompare all plans side by side. From the free Starter plan to the White Label reseller tier.
View PricingComplete REST API reference, authentication guide, webhook documentation, and SDK examples.
Open DocsHow BDGate protects your data, your merchants, and your payments — JWT, SSL, rate limiting, and more.
Learn MoreSign up in minutes. Accept bKash, Nagad, Rocket, and 5 more MFS providers immediately after approval. No transaction fees on any plan.